Terms and Conditions | Policies

SHOPPING ONLINE

The Love Boutique offers private online shopping. Hence, we process payments online for VISA, MASTERCARD, AMEX through STRIPE for your convenience.
Online prices may vary from Retail Store locations. As a result, out prices are subject to change without notice.
All items are shipped and sold within Canada only.

PRIVACY GUARANTEE

  • Discreet shipping is important to all of us. The shipping label on your parcel will read from: TIL.
  • There is no indication of contents in your parcel. And, we ship parcels discreetly, in plain brown boxes.
  • Your credit card is billed under The Love Boutique.
  • All prices are in Canadian dollars.
  • All orders are charged in Canadian dollars.
  • We never sell, rent, or provide your name, address or e-mail address to any company or individual.
  • The Love Boutique will never put your name on a mailing list.
  • Our company does not send unsolicited mail, catalogues, or any other materials to our customers.

TERMS AND CONDITIONS FOR RETURNS

NO REFUNDS - Due to COVID-19, ALL SALES ARE FINAL

Due to health risks, we will not accept any returns on sex toys as all products are tested prior to shipping. Most vibrating products contain a manufacturer’s warranty. We reserve the right to determine if an item is returnable. Shipping charges are not refundable. Please contact us directly at (888) 296-2588 Mon.-Fri. 9 am - 5 pm (MST) if you have warranty questions. At NO time is a REFUND issued. Our warranty service only offers a onetime replacement per customer within the allotted supplier warranty period.

The TIL Vibrating Warranty slip must be followed in order to return an item under warranty.

SHIPPING AND HANDLING

Shipping and handling charges are based on a sliding scale dependent on cost of goods purchased. (Up to $43.99 = $6.95) ($44.00 & over = FREE) for regular Canada Post shipments within Canada. Shipping is done Monday – Friday. A Canada Post tracking number is sent to you via email once your order has shipped.

Applicable Provincial HST rates apply to all orders.

Any misdirected or unclaimed parcels will be subject to additional shipping charges.

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