Due to health risks, we will not accept any returns on sex toys as all products are tested prior to shipping. Most vibrating products contain a manufacturer’s warranty. Returns will only be accepted up to 14 days from date of invoice with original receipt on unopened lotions and games. Straight exchange only. No cash or credit card refunds.
Prior to returning your purchase, you must obtain a Return Authorization Number (RA) by e-mailing or calling us. The RA number must be written on the outside of the return package. We reserve the right to determine if an item is returnable. Shipping charges are not refundable. Return items to us insured and post paid. If return is made without an RA number, a 25% return fee will apply.